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Do you currently collect parental feedback about their infant's stay in your NICU? 24 members have voted

  1. 1. Do you currently collect parental feedback about their infant's stay in your NICU?

    • No.
      20
    • Yes. (please explain how below)
      27
    • Other comment.
      0

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Posted

The latest Leading article is about the importance about communication with parents and we figured this was a good moment to launch a 99nicu Poll about feedback from parents.

We have heard from colleagues around the world that some collect parental feedback regularly, for example from a questionnaire, while others don't ask parents for feedback at all.

Please respond whether you collect feedback in your NICU, and if yes, explain how you do it in a comment below!

We have two methods. The first is a survey mailed by NICPicker that contains some carefully worded questions designed to evaluate the overall percieved effectiveness of our care. The second is a phone call made by our discharge planner which identifies specific events that were either praiseworthy or troubling to our parents and to make certain that our discharge teaching was understood.

hi,we are giving one form to all the parents before discharge,which they fill with their experience during nicu stay and one of our child psychologist talk with the parents daily regarding all issues.

  • 2 weeks later...

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