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Parental Transport Feedback

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Hi 99ers,

 I am interested in what format you gain parental feedback following a transfer by your transport service - is it paper and postal or electronic etc or something else?

Thanks in advance



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To my knowledge: around here, parental feedback is not collected in a structured way.

However, we have a strategy for cross-checking with parents after arrival to us. Our experience is that it takes some time for parents to "overcome" a transfer, even when their infant is well and doing fine and transferred to a lower-level NICU.

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