Hi 99ers,

 I am interested in what format you gain parental feedback following a transfer by your transport service - is it paper and postal or electronic etc or something else?

Thanks in advance

Alistair 

 

To my knowledge: around here, parental feedback is not collected in a structured way.

However, we have a strategy for cross-checking with parents after arrival to us. Our experience is that it takes some time for parents to "overcome" a transfer, even when their infant is well and doing fine and transferred to a lower-level NICU.